Top Dog KC
Privacy Policy
Effective Date: April 14, 2026
Website: https://topdogkc.com
This Privacy Policy explains how Top Dog KC collects, uses, and protects your information. It is incorporated into and forms part of our Grooming Agreement and Website Terms of Use. By using our website or booking services, you agree to the practices described here.
1. Information We Collect
When you use our booking form or communicate with us, we collect:
- Contact details (name, email, phone number, address)
- Pet information (name, breed, age, weight, health conditions, behavioral notes, grooming history)
- Booking and service details
- Payment information (processed securely — we do not store full card details)
- Photos or videos of your dog
2. How We Use Your Information
We use your information to provide grooming services, process bookings, communicate with you, improve our services, and fulfill legal obligations. This includes using photos and videos as described in our Grooming Agreement and Website Terms of Use.
3. Text Message (SMS) Communications
By providing your phone number on our booking form or to Top Dog KC, you expressly consent to receive text messages from us regarding appointment confirmations, reminders, service updates, changes, and other booking-related communications.
Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Reply HELP for assistance. You may also opt out by emailing info@topdogkc.com or calling 816-747-5681.
Note: These are primarily transactional/service-related messages. Marketing messages require separate consent where required by law.
4. Information Sharing
We **do not sell, rent, or trade** your personal information. We may share it only with trusted service providers (e.g., payment processors, SMS platforms) under confidentiality agreements, or when required by law, or to protect safety.
5. Photo & Media Usage
By booking services, you grant Top Dog KC a perpetual, royalty-free license to use images and videos of your dog for website, social media, and marketing purposes, as detailed in our Grooming Agreement and Website Terms of Use. To opt out, notify us in writing before your appointment.
6. Data Security & Protection
We take reasonable steps to protect your data. However, no system is completely secure.
7. Cookies
Our website uses cookies as described in our Website Terms of Use.
8. Your Rights
You may request access to, correction of, or deletion of your personal information by emailing info@topdogkc.com or calling 816-747-5681. We will respond promptly, subject to legal requirements. You can also update preferences or opt out of communications at any time.
9. Data Retention
We keep information as long as needed for services, legal compliance, or legitimate business purposes (e.g., grooming history for future visits).
10. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy. Continued use of our website or services after changes means you accept the updated policy. Check this page periodically.
12. Contact Us
For questions about this Privacy Policy, your data, or to exercise your rights:
Email: info@topdogkc.com
Phone: 816-747-5681
This Privacy Policy is governed by Missouri law and should be read together with our Grooming Agreement and Website Terms of Use.